Service Porter

Billerica, MA

Job Title:                            Lot Porter

Department:                       Service

Supervisor:                         Service Manager

Summary Description

Moves and cleans motorcycles, keeps the motorcycles in sound working condition, and helps the Service Manager as requested.

Duties and Responsibilities

  • Provide prompt, dependable, high quality service to internal and external customers.
  • Maintain the highest level of customer satisfaction.
  • Maintain clean, efficient work areas and service facility, including company property such as work trucks and trailers.
  • Transferring units in and out of the Service Department.
  • Forklift operations.
  • Washing/Detailing all units.
  • Unloading new units off freight trucks.
  • Assembly and PDI of new units.
  • Maintaining the entire lot.
  • Perform other related duties as assigned or requested.

Supervisory Responsibilities

  •  None

Qualifications & Job Requirements

  • Must have 2+ years of motorcycle experience.
  • Capable of pushing and loading motorcycles.
  • High school diploma or equivalent.
  • Valid driver’s license and motorcycle endorsement. 
  • Clean driving record.
  • Knowledge and experience with sales of Harley-Davidson motorcycles and other products and services sold by the dealership, or the demonstrated ability to quickly learn them.
  • Passion for the motorcycling lifestyle and riding community.
  • Attention to detail. 
  • High energy level needed.
  • Maintain a positive attitude and relationship with all other employees.
  • Ability to work a flexible schedule including weekends, Holidays, and evenings.
  • Proficient in meeting deadlines on a timely manner.

Physical Demands

  • Requires the use of both hands.
  • Frequently required to bend, stop, crouch, reach, handle tools and lift 50lbs of material.
  • Requires the ability to balance and push an 800+lb motorcycle. 

Working Conditions

  • The noise level in the work environment is usually loud.
  • Potential exposure to battery acid, gasoline, chemical cleaning materials or other toxic materials commonly found in a motor vehicle service department.
  • Occasionally exposed to exhaust fumes or other airborne particles.
  • Frequently works near moving mechanical parts.